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Emergency Service

emergency-services

In the event of an emergency, Control Analytics, Inc.’s trained service technicians are available to troubleshoot many issues with your CEM or Hg systems.

24/7 Telephone Support for Emergency Service:
Access to a Control Analytics Technician 24 hours a day, 7 days a week
Billing in 15 minute increments
A valid credit card or PO is required at time of service request

Emergency Support:
A Service Technician will mobilize within 24 hours in the event a system problem cannot be resolved with telephone assistance or factory repair.

Emergency Shipment of Spare Parts:
In case of emergency, Control Analytics, Inc. will provide expedited shipment and delivery, including commercial airline freight services, of in-stock parts during or outside of normal business hours (additional fees apply).

Call us at 1-800-240-8619 or email us at sales@controlanalytics.com to find out more about our Emergency Services.